Joshua Partovi
Student
Great Neck
Summary
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
3
3
years of professional experience
Work History
Dental office front desk manager
Starrett City Dental
06.2023 - 09.2023
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
Office filing and shadowed Orthopedics
Brooklyn Premier PMR
07.2022 - 09.2022
- Managed a high volume of trauma cases efficiently while maintaining quality care standards.
- Assisted in the design of custom orthopedic implants, improving patient comfort and long-term results.
Floor Manager
Ticket Reselling
04.2024 - Current
- Managed a team of 10 employees to maintain smooth-running operations.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
Camp Boss
Magen Israel
06.2021 - 08.2021
- Led groups of children safely through variety of camp activities.
- Fostered a cohesive team atmosphere among staff members through regular meetings, workshops, and social events.
Education
Bachelor of Science - Pre-Medicine
Yeshiva University
New York, NY05.2028
Skills
Customer Service
Problem-Solving
Time Management
Pain Management Strategies
Operations Management
File Management
Leadership Qualities
Cash Handling
Office meetings
Listening Skills
Safety and security procedures
Health and safety
Personalactivity
- Youth Board President, President of the Ahavat Shalom Youth Committee, organized trips and classes for the community, 2020 - present
- Magen Israel Summer Camp, Camp counselor for 4-5 graders, 2021-2022
- Sports Coach, Coached kids in various sports both one-on-one and group sessions, 2021-2023
Accomplishments
- Pitched in and worked any front desk position when short-staffed to ensure that guests were served promptly, resulting in reduced waiting times.
Languages
Farsi
Full Professional
Hebrew
Full Professional
Interests
Learning new things
Sports
Medical field
Helping people in need
Building
I love building Lego sets and any other things that need to be put together.
Timeline
Floor Manager
Ticket Reselling
04.2024 - Current
Dental office front desk manager
Starrett City Dental
06.2023 - 09.2023
Office filing and shadowed Orthopedics
Brooklyn Premier PMR
07.2022 - 09.2022
Camp Boss
Magen Israel
06.2021 - 08.2021
Bachelor of Science - Pre-Medicine
Yeshiva University
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