Joshua Pebley
Asheboro,NC
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise.
Overview
12
12
years of professional experience
Work History
In Home Sales Specialist
Lowe’s Home Improvement
Greensboro, North Carolina
03.2024 - Current
- Engaged customers to understand their home improvement needs and preferences.
- Demonstrated product features and benefits to enhance customer experience.
- Collaborated with team members to create effective sales strategies.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Stayed up to date on company products and services to support sales objectives.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Researched competitors, economics and other key facets to better understand current market trends.
- Participated in team meetings to review progress against objectives set by management.
- Negotiated prices and set up contracts to finalize sales agreements.
- Write, completed, and filed documentation to finalize sales.
Installed Sales Specialist
Lowe’s
Asheboro, NC
03.2020 - 03.2024
- Assisted customers in selecting appropriate installation services and products.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Reviewed customer requirements, specifications, and drawings to ensure accuracy in quotes.
- Coordinated and monitored the daily workflow of quote requests.
- Collaborated with sales representatives to provide timely and accurate pricing information.
- Compiled quotes for customers based on their needs and requested delivery dates.
- Trained and mentored new associates on department policies and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Sales Representative
Best Buy
Plano, TX
08.2018 - 09.2019
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Team Leader
Target
Plano, TX
07.2015 - 08.2018
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Used product knowledge to assist and suggest products to customers.
- Developed and implemented strategies to increase sales, profitability and customer satisfaction.
- Monitored inventory levels and ordered necessary supplies to ensure adequate stock was available at all times.
- Provided technical advice to customers regarding product selection, installation techniques and maintenance requirements.
- Collaborated with other departments to ensure smooth transitions between ordering, delivery, installation and billing processes.
- Conducted regular performance reviews with staff members to identify areas for improvement.
- Resolved customer complaints promptly in a timely manner
Shift Leader
Firehouse Subs
Plano, TX
02.2014 - 06.2015
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
- Checked orders for quality and completeness.
- Educated customers about offerings, promotions and pricing to boost sales.
Education
High School Diploma -
Evolution Academy
Richardson, TX05.2014
Skills
- Building/construction Industry Product Expertise
- In home sales
- Lead generation
- Team Collaboration
- Client Relations
- Account Management
- Sales Forecasting
- Inventory Management
- Complaint Resolution
- Prospecting Skills
- Inquiry Handling
- Relationship Building
- Documentation and Recordkeeping
Timeline
In Home Sales Specialist
Lowe’s Home Improvement
03.2024 - Current
Installed Sales Specialist
Lowe’s
03.2020 - 03.2024
Sales Representative
Best Buy
08.2018 - 09.2019
Team Leader
Target
07.2015 - 08.2018
Shift Leader
Firehouse Subs
02.2014 - 06.2015
High School Diploma -
Evolution Academy