JOSHUA PEREZ
LONG ISLAND
Summary
Dynamic sales professional with a proven track record of driving revenue growth in retail environments, emphasizing exceptional customer engagement and satisfaction. Recognized for reliability and adaptability in responding to evolving customer needs and market trends. Strong communication and collaboration skills enhance team performance and consistently lead to the achievement of sales targets. Bilingual in Spanish and English, facilitating effective interactions with diverse clientele.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
VERIZON SALES
New York, NY
12.2025 - Current
- TOP Producing Sales Associate
- Engaged customers to understand needs and recommend tailored solutions.
- Executed sales strategies to achieve monthly targets and enhance customer satisfaction.
- Trained new staff on product knowledge, sales techniques, and customer service best practices.
- Analyzed customer feedback to identify improvement areas in service delivery.
- Implemented effective follow-up processes to maintain customer relationships and drive repeat business.
- Leveraged CRM systems to track sales activities and optimize client interactions for better results.
- Engaged with customers to build rapport and loyalty.
Stocker / Forklift
DL Dispatch & Freight Services
West Palm Beach, FL
12.2023 - 12.2025
- Detailed in Logistics, Proficient in Fast Paced production of shipping products. Management of staff, Stocking, and Customer Service.
- Organized and stocked shelves to ensure optimal product placement and visibility.
- Monitored inventory levels, restocking items as needed to maintain availability.
- Collaborated with team members to streamline stocking processes and improve efficiency.
- Trained new staff on proper stocking techniques and company procedures for accuracy.
- Answered customer questions and provided detailed product information.
Stocking / Forklift
Key Food
New York
12.2022 - 12.2023
- Prepared Deli Items, with Maintaining Customer Service, Stocking, Cleanliness.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Stocking / Forklift
Pet Supplies Plus
New York
09.2020 - 12.2022
- Maintaining Customer Service, while assisting in Cashier, overall Stock of Inventory, ordering store supplies, Cleanliness.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Education
HVAC Certification -
HVAC Certification Center
Certificate - FORKLIFT OPERATOR
PALM BEACH COMMUNITY
WEST PALM BEACH03-2025
Skills
- Time management
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Customer service
- Relationship building
- Multi-tasking strength
- Excellent people skills
Accomplishments
- Achieved TOP Sales Results through effective Driven Performance.
Certification
- Sales Training - Certified
- HVAC - Certified
- Forklift Operator -Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
VERIZON SALES
12.2025 - Current
Stocker / Forklift
DL Dispatch & Freight Services
12.2023 - 12.2025
Stocking / Forklift
Key Food
12.2022 - 12.2023
Stocking / Forklift
Pet Supplies Plus
09.2020 - 12.2022
HVAC Certification -
HVAC Certification Center
Certificate - FORKLIFT OPERATOR
PALM BEACH COMMUNITY