Joshua Perez Garcia
Washington,DC
Summary
Dynamic privacy and compliance professional with extensive experience in claims investigations, federal adjudications, and early-stage privacy consulting. Expertise in assessing liability, reviewing documentation, analyzing regulatory requirements, and managing sensitive data has been developed through roles as a claims adjuster and federal officer, conducting high-integrity interviews and risk assessments. Specialization in GDPR-aligned policy reviews, privacy compliance checks, and AWS privacy configuration assessments at Biytelum complements a strong foundation in certifications including CIPP/E, CIPM, AWS Cloud Practitioner, and Azure Fundamentals. Equipped with a precise investigative mindset and exceptional cross-functional collaboration skills, adept at enhancing organizational privacy and data governance practices while developing lightweight automation tools and website infrastructure using modern prototyping technologies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Privacy Analyst (Contract)
BiyteLüm
03.2025 - Current
- Conducted comprehensive Privacy Policy reviews, performing line-by-line analysis of existing policies, mapping GDPR disclosure requirements, and providing actionable improvement recommendations.
- Delivered structured privacy compliance checks, using questionnaire-based assessments, to evaluate current practices, generate a compliance scorecard, and create a prioritized 90-day improvement roadmap.
- Executed AWS privacy configuration reviews, assessing cloud infrastructure for data residency setups, encryption configuration integrity, access-logging completeness, and other privacy-relevant AWS service settings.
- Translated technical findings into clear, implementable recommendations for clients, enabling them to strengthen data-handling practices without requiring a complex legal strategy.
- Collaborated with stakeholders to clarify privacy risks, define next-step actions, and support follow-up implementation of privacy controls and vendor/third-party oversight.
- Built internal automation prototypes and lightweight bots using tools such as Claude, Gemini, and OpenAI Playground to streamline content generation, template generation, and operational workflows.
Senior Refugee Officer (Domestic)
United States Citizenship and Immigration Services
11.2024 - Current
- Oversee secure, high-integrity adjudication of refugee and humanitarian benefit applications, conducting in-depth interviews and vetting applicants through rigorous security protocols.
- Provide ongoing performance support and mentorship to adjudications teams, ensuring consistency, accuracy, and adherence to legal and procedural frameworks.
- Lead quality reviews of complex cases, offering technical and administrative support to streamline decision-making and ensure equity in outcomes.
- Coordinate across FDNS (Fraud Detection and National Security), external law enforcement, and Intelligence Community partners to assess threats, flag anomalies, and manage escalations.
- Conduct field-based assessments and refugee processing trips, balancing risk management, legal compliance, and logistical efficiency in volatile settings.
- Evaluate and recommend improvements to operational policy and workflows to strengthen consistency, transparency, and safety in high-volume environments.
- Ulitized AI platforms (Claude, Gemini, OpenAI Playground) to streamline anlysis,
Adjudication Officer
United States Citizenship and Immigration Services
01.2023 - 11.2024
- Led high-sensitivity reviews of humanitarian parole cases, enforcing complex legal frameworks and collaborating with internal stakeholders to ensure alignment with national safety standards.
- Created and enforced policies related to identity fraud, national security threats, and eligibility disputes.
- Mentored junior officers and led policy training sessions, promoting a culture of integrity, risk awareness, and procedural consistency.
- Managed workflows involving sensitive data and coordinated responses to congressional inquiries and legal audits.
Asylum Officer
United States Citizenship and Immigration Services
11.2019 - 12.2022
- Conducted in-depth interviews and assessments related to international protection claims, developing expertise in trauma informed questioning, fraud detection, and geopolitical risk.
- Drafted formal decisions based on federal law and global human rights protocols.
- Flagged and reported risks related to misinformation, smuggling networks, and security threats using cross-agency channels.
- Participated in training sessions and professional development opportunities to stay updated on evolving asylum laws and regulations
Claims Adjuster
Allstate Insurance Co
05.2017 - 11.2019
- Assessed and processed claims to ensure compliance with company policies and regulations.
- Investigated claim details by gathering information from relevant parties and documentation.
- Collaborated with legal teams to resolve complex claim disputes efficiently.
- Trained new team members on claims handling procedures and best practices.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Evaluated bodily injury claims to determine liability and coverage under policy provisions.
- Negotiated settlements with claimants, ensuring fair compensation based on case assessment.
Education
Master of Arts - Homeland Security Studies
Tulane University
New Orleans, LA05.2018
Bachelor of Arts - Political Science
Stockton University
Absecon, NJ05.2016
Skills
- Case Adjudication
- Law Enforcement Liaison
- Refugee and Humanitarian Law
- OSINT research proficiency
- Cross-Functional Collaboration
- Time Management
- Analytical Skills
- Risk Assessment and Escalation Management
- Information gathering
- Compliance analysis
- Regulatory compliance
- GDPR compliance
- Advanced oral and written communication skills
- Policy interpretation
- Policy analysis
- Skilled in utilizing AI technologies like Claud and Gemini
- Bot development expertise
- Script-assisted processing
Certification
- Certified Information Privacy Professional/Europe (CIPP/E)
- Certified Information Privacy Manager (CIPM)
- AWS Certified Cloud Practitioner (CLF-C02)- Amazon Web Services
- Microsoft Certified: Azure Fundamentals (AZ-900)- Microsoft
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Privacy Analyst (Contract)
BiyteLüm
03.2025 - Current
Senior Refugee Officer (Domestic)
United States Citizenship and Immigration Services
11.2024 - Current
Adjudication Officer
United States Citizenship and Immigration Services
01.2023 - 11.2024
Asylum Officer
United States Citizenship and Immigration Services
11.2019 - 12.2022
Claims Adjuster
Allstate Insurance Co
05.2017 - 11.2019
Master of Arts - Homeland Security Studies
Tulane University
Bachelor of Arts - Political Science
Stockton University