Joshua Phenix
Argyle,TX
Summary
Able to maintain a positive attitude while working with a diverse group in order to achieve goals. Can handle fast paced and stressful situations and handle things with tact. Attention to detail from leading Marines on numerous exercises maintaining account of both personnel and equipment.
Overview
9
9
years of professional experience
Work History
Patrol Officer
Town of Argyle
11.2023 - 10.2024
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
- Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
- Collaborated with fellow officers for efficient crime prevention and response efforts.
- Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
- Conducted thorough searches of individuals or vehicles when required by departmental policies or legal procedures, preserving evidence for potential prosecution purposes.
- Coordinated with other law enforcement agencies during joint operations or investigations to ensure efficient communication and teamwork.
Gun Vault Specialist
Cabelas
03.2023 - 11.2023
- Maintained ATF compliance by checking forms, ensure firearms were stored properly, and updating logbooks
- Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Assigned and distributed workflow to support efficient and effective front line operations.
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
- Managed efficient cash register operations.
Firearms Sales Associate
Cabela’s
06.2022 - 03.2023
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Processed as many as 10-40 background checks daily using both Software and traditional NICS phone-in checks.
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
United Sates Marine
Department Of Defence
06.2018 - 06.2022
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new employees.
- Remained current with training and sought new training opportunities to further personal growth.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Maintained and deployed 300 individual pieces of equipment worth 30 million dollars
- Ensured calendar and fiscal year training was scheduled and completed for 100 Marines
Delivery Driver
S&J Pharmacy Argyle
06.2017 - 06.2018
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Successfully avoided time delivery delays by carefully planning best routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Minimized company liability and risks to loads by obeying traffic laws.
Warehouse Associate
Amazon
11.2015 - 12.2015
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Worked safely around moving machinery.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Entered quantity received against purchase order in computer system.
- Consistently lifted materials weighing as much as Number pounds.
Education
Certified Peace Officer - Texas Peace Officer
Tarrant County College
Fort Worth, TX06.2024
Certificate In Firearms Technology - Firearms
Sonoran Desert Institute
Scottsdale, AZ02.2023
Skills
- Sales experience
- Customer Needs Assessments
- Firearms Knowledge
- Customer Relations
- Corrective Actions
- Creative Solutions
- Professional Relationships
- Operational Efficiency
- Security Standards
- Maintaining Clean Work Areas
Timeline
Patrol Officer
Town of Argyle
11.2023 - 10.2024
Gun Vault Specialist
Cabelas
03.2023 - 11.2023
Firearms Sales Associate
Cabela’s
06.2022 - 03.2023
United Sates Marine
Department Of Defence
06.2018 - 06.2022
Delivery Driver
S&J Pharmacy Argyle
06.2017 - 06.2018
Warehouse Associate
Amazon
11.2015 - 12.2015
Certificate In Firearms Technology - Firearms
Sonoran Desert Institute
Certified Peace Officer - Texas Peace Officer
Tarrant County College