Joshua Provost-Boyd
Portland,Oregon
Overview
7
7
years of professional experience
Work History
Parts Specialist
C.C. Marine Service INC.
07.2021 - 10.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Leasing Agent
Price Self Storage
07.2019 - 08.2020
- Demonstrated comprehensive understanding of specific company products
- Received cash, credit cards and comps in payment, obtaining proper approval and authorization
- Generated and managed leads through phone calls, on-site appointments and effective follow-up communication
- Handled all telephone and email inquiries in friendly and helpful manner
WFVC Operations
Wells Fargo
01.2018 - 03.2019
- Provided first call resolution, While following strict procedures that met compliance guidelines.
- Maintained security and confidentiality of facility and computer system, programs and client information.
- Exceeded client Expectations in terms of accuracy, efficiency,courtesy and professionalism.
- Set high standards of performance, quality and accountability for oneself.
Education
Bachelor of Science - Computer Science
SAINT CLOUD STATE UNIVERSITY
Saint Cloud, MN05.2017
Skills
- Customer Service
- Sales Experience
- Yardi
- Computer Skills
- Strong Attention To Detail
- Forecasting and planning
- Cost-reduction strategies
- Shipping and receiving
Timeline
Parts Specialist
C.C. Marine Service INC.
07.2021 - 10.2024
Leasing Agent
Price Self Storage
07.2019 - 08.2020
WFVC Operations
Wells Fargo
01.2018 - 03.2019
Bachelor of Science - Computer Science
SAINT CLOUD STATE UNIVERSITY
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