Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Quick

Cornell,IL

Summary

Accomplished Service Manager with a proven track record at TSC Truck INC, demonstrating exceptional team leadership and problem-solving skills. Skilled in mechanical aptitude and adept at running equipment, I significantly enhanced customer satisfaction and team efficiency. My hands-on experience and positive attitude drive continuous improvement and operational excellence, ensuring high-quality workmanship across projects.

Overview

22
22
years of professional experience

Work History

Service Manager

TSC Truck INC
04.2005 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Monitored inventory levels and placed orders to replenish stock.
  • Test drove equipment
  • Delivered truck and trailers
  • Started as mechanic basic maintenance to major overhauls

Laborer

Prestress Engineering
03.2005 - 04.2005
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Drove trucks to move concrete
  • Drove end loader to load rocks, and sands into bins to mix concrete

Laborer

T&S Quick Enterprise
07.2002 - 06.2004
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Built grain handling equipment
  • Helped on the farm running equipment

Education

Associate of Applied Business - Diesel Mechanics

Wyoming Tech
Laramie, WY
06.2002

High School Diploma -

Flanagan Cornell High School
Flanagan, IL
05.2001

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Mechanical aptitude
  • Ability to run equipment

Timeline

Service Manager

TSC Truck INC
04.2005 - Current

Laborer

Prestress Engineering
03.2005 - 04.2005

Laborer

T&S Quick Enterprise
07.2002 - 06.2004

Associate of Applied Business - Diesel Mechanics

Wyoming Tech

High School Diploma -

Flanagan Cornell High School

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Joshua Quick