Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Reece

Allen,KS

Summary

Seasoned Operations Manager and talented leader with 21 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

26
26
years of professional experience

Work History

Operations Manager

Highline
10.2003 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, (FTTH,VDSL,Voice switching) ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Fiber/Copper Splicer

MP Nextlevel. LlC
02.2000 - 10.2003

Sliced fiber and copper for new telecom construction

  • Ensured high-quality connections, skillfully installing and terminating various types of fiber optic cables.
  • Complied with [Type] standards for production of safe, reliable cables.

Telecom Construction Labor

MasTec
08.1998 - 02.2000
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Education

Vocational Degree - Diesel Technology

Northeast Technology Center - Kansas
Kansas, OK
05.1998

High School Diploma -

Jay High School
Jay, OK
05.1998

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Inventory Management
  • Project Management

Timeline

Operations Manager

Highline
10.2003 - Current

Fiber/Copper Splicer

MP Nextlevel. LlC
02.2000 - 10.2003

Telecom Construction Labor

MasTec
08.1998 - 02.2000

Vocational Degree - Diesel Technology

Northeast Technology Center - Kansas

High School Diploma -

Jay High School
Joshua Reece