JOSHUA REED
Teaneck
Summary
Seasoned worker who consistently meets and exceeds projections in the workplace. A team player and able to effectively communicate with a variety of client and personality types. Excels at working under pressure and multi-tasking. Seeking to expand upon the skills obtained in school and the workplace.
Overview
9
9
years of professional experience
Work History
Server
Cheesecake Factory Inc
02.2025 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Server
Bubba Gump Shrimp Company
02.2016 - 12.2024
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Cultivated warm relationships with regular customers
- Repeatedly met projections and sold merchandise due to exceptional salesmanship
- Supported needs of 25-person wait staff who attended to specific needs of countless customers daily with social relevancy and intentionality
Barista
Olive & Thyme
11.2023 - 12.2024
- Consistently exceeded customer expectations by providing top quality service
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Cultivated warm relationships with regular customers
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Financial Services Agent
World Financial Group
08.2021 - 11.2023
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Maintained updated records of all financial transactions to support traceability.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Discussed financial options with clients and provided informed suggestions.
Server
The Griddle Cafe
12.2021 - 06.2022
- Cultivated warm relationships with regular customers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
Education
Associate of Science - Computer Programming
Bergen Community College
Paramus, NJ12.2015
Skills
- Guest Relations Professional
- Committed Team Player
- Organized and Efficient
- Quick Problem Solver
- Business Planning
- Financial Presentations
- Managing Wealth
Timeline
Server
Cheesecake Factory Inc
02.2025 - Current
Barista
Olive & Thyme
11.2023 - 12.2024
Server
The Griddle Cafe
12.2021 - 06.2022
Financial Services Agent
World Financial Group
08.2021 - 11.2023
Server
Bubba Gump Shrimp Company
02.2016 - 12.2024
Associate of Science - Computer Programming
Bergen Community College
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