Joshua Richardson
Rogers,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Sales Associate
Hank's Fine Furniture
Rogers, AR
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Assistant Manager
Hank's Fine Furniture
Russellville, AR
07.2022 - 08.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed inventory audits to identify losses and project demand.
Sales Associate
Hank's Fine Furniture
Russellville, AR
04.2021 - 07.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
Server
Pasta Grill
Russellville, AR
07.2021 - 07.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Customer Service Representative
Alorica
Russellville, AR
11.2020 - 06.2021
- Answered incoming calls in a timely and professional manner.
- Handled confidential information in a discreet manner.
- Maintained strong call control and quickly worked through scripts to address problems.
Cook
Pasta Grill
Russellville, AR
07.2020 - 10.2020
Bartender
Chili's Bar and Grill
Benton, AR
05.2017 - 07.2020
Lumber Yard Worker
Home Depot
Ada, OK
06.2015 - 06.2016
Freight Handler
Walmart
Madill, OK
07.2014 - 07.2015
Education
High School Diploma -
Madill High School
Madill, OK05-2014
Skills
- Product Sales
- Upselling strategies
- Client Account Management
- Merchandising understanding
- Positive and professional
- Interpersonal and written communication
References
References available upon request.
Timeline
Sales Associate
Hank's Fine Furniture
08.2023 - Current
Assistant Manager
Hank's Fine Furniture
07.2022 - 08.2023
Server
Pasta Grill
07.2021 - 07.2022
Sales Associate
Hank's Fine Furniture
04.2021 - 07.2022
Customer Service Representative
Alorica
11.2020 - 06.2021
Cook
Pasta Grill
07.2020 - 10.2020
Bartender
Chili's Bar and Grill
05.2017 - 07.2020
Lumber Yard Worker
Home Depot
06.2015 - 06.2016
Freight Handler
Walmart
07.2014 - 07.2015
High School Diploma -
Madill High School
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