Joshua Yorke
Tampa
Summary
Assistant Manager with 3 years of experience in enhancing team productivity and customer satisfaction in the fast-food industry. Skilled in team leadership, conflict resolution, and problem-solving, hospitality, with a proven track record of implementing cost-control measures and optimizing inventory management. Passionate about delivering exceptional service and eager to leverage skills in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Server Assistant
Ash
Tampa
03.2025 - Current
- Inspected restaurant equipment regularly for maintenance issues or malfunctions.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Maintained cleanliness of dining area by wiping down tables after each seating
- Delivered exceptional customer service through friendly interactions with guests.
- Assisted in training new server assistants on job responsibilities and procedures.
Team Member
Chick Fila
Tampa
08.2024 - Current
- Assist customers with orders, ensuring satisfaction and prompt service
- Maintain cleanliness and organization in dining area, enhancing customer experience
- Collaborate with team to streamline operations, improving service efficiency
- Handle cash transactions accurately, reducing errors and discrepancies
- Contribute to team goals, supporting a positive and productive work environment
Assistant Manager
Little Caesars
07.2022 - 05.2024
- Manage daily operations, enhance team productivity, and ensure customer satisfaction
- Led staff training, boosting service efficiency and reducing errors
- Implemented cost-control measures, achieving measurable savings
- Resolved customer issues promptly, improving overall service experience
- Coordinated inventory management, optimizing stock levels and minimizing waste
Education
Finance -
University of South Florida
04.2025
High School Diploma -
Bishop McLaughlin Catholic High School
05.2024
Skills
- Team Leadership
- Conflict Resolution
- Time Management
- Staff Training
- Problem Solving
Timeline
Server Assistant
Ash
03.2025 - Current
Team Member
Chick Fila
08.2024 - Current
Assistant Manager
Little Caesars
07.2022 - 05.2024
Finance -
University of South Florida
High School Diploma -
Bishop McLaughlin Catholic High School