Joshua Sequeira
Pembroke Pines
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
10.2024 - Current
- Delivered exceptional customer service, ensuring high satisfaction and repeat business.
- Operated espresso machines and brewing equipment, maintaining quality standards.
- Trained new baristas on beverage preparation and customer service standards.
- Conducted regular workshops to enhance team knowledge of coffee brewing techniques.
Barista/Team Member
Dunkin Donuts
01.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
LINE COOK/KITCHEN PREP COOK
Marcos's Pizza
02.2021 - 12.2022
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Charles W. Flanagan High School
Pembroke Pines, FL01.2022
Skills
- Customer service
- Beverage preparation
- Espresso machine operation
- Team training
- Cash handling
- Food safety practices
- Coffee brewing techniques
- Time management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista Trainer
Starbucks
10.2024 - Current
Barista/Team Member
Dunkin Donuts
01.2023 - 12.2023
LINE COOK/KITCHEN PREP COOK
Marcos's Pizza
02.2021 - 12.2022
High School Diploma -
Charles W. Flanagan High School