Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Sheldrake

Anaheim

Summary

Dynamic and results-oriented professional with a proven track record at DHS-TSA, excelling in fast-paced environments. Demonstrates exceptional problem-solving and communication skills, enhancing team efficiency and customer satisfaction. Achieved consistent performance improvements by mastering new technologies and fostering effective teamwork. Skilled in critical thinking and time management, committed to excellence and continual learning.

Overview

Work History

LTSO

DHS-TSA
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Lead Custodian

Disneyland Resort
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
  • Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
  • Optimized workflow efficiency by analyzing data from routine performance evaluations of custodial staff members.
  • Contributed to improved hygiene standards by conducting regular audits of cleaning procedures followed by actionable feedback for continuous improvement.
  • Consistently met or exceeded expectations for quality control through rigorous inspection of completed tasks.
  • Increased employee retention rates by fostering a positive work atmosphere and addressing any concerns promptly.
  • Prioritized energy conservation efforts with the implementation of eco-friendly cleaning products and waste reduction initiatives.
  • Spearheaded emergency response efforts during incidents such as water leaks or spills, coordinating resources effectively to minimize damage.
  • Sanitized and maintained floors by sweeping, mopping and refinishing.
  • Reduced supply costs by monitoring inventory and suggesting cost-effective alternatives.
  • Minimized downtime due to equipment malfunctions with proactive maintenance checks and swift repairs as needed.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Lead Sales Associate

Kohls Department Store
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed and maintained knowledge of current sales and promotions.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
  • Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Plumber

Nuflow Plumbing
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Plumbing And Electrical - Plumbing And Electrical

WyoTech
Long Beach, CA
05.2016

Associate Of Business Administration - Business Administration

Cypress College
Cypress, CA
06.2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Verbal communication
  • Problem resolution
  • Decision-making
  • Organization and time management

Timeline

LTSO

DHS-TSA

Lead Custodian

Disneyland Resort

Lead Sales Associate

Kohls Department Store

Plumber

Nuflow Plumbing

Plumbing And Electrical - Plumbing And Electrical

WyoTech

Associate Of Business Administration - Business Administration

Cypress College
Joshua Sheldrake