Joshua Shook
Monticello,AR
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Oreilly Auto Pats
Monticello, AR
04.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Retail Service Specialist
Oreilly Auto Pats
Monticello, AR
05.2022 - 05.2023
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
Automotive Parts Specialist
Oreilly Auto Pats
Monticello, AR
05.2021 - 05.2022
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
Education
High School Diploma -
Monticello High School
Monticello, ARSkills
- Problem-solving
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
- Store operations
- Stock management
- Team management
- POS systems operations
- Pricing and markdowns
- Goals and performance
- Display setup
- Loss prevention
- Sales expertise
- Relationship building and management
- Issue resolution
- Transaction processing
- Stock rotations
- Order management
Timeline
Assistant Store Manager
Oreilly Auto Pats
04.2023 - Current
Retail Service Specialist
Oreilly Auto Pats
05.2022 - 05.2023
Automotive Parts Specialist
Oreilly Auto Pats
05.2021 - 05.2022
High School Diploma -
Monticello High School