Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Shovein

Duluth,MN

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Shop Manager

Auto Color & Industrial Supply
08.2023 - Current
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Managed inventory control, cash control, and store opening and closing procedures.

Armed Service Technician

Loomis Armored US
03.2021 - 08.2023
  • Increased team efficiency with effective communication, coordination of tasks, and prioritization of workload.
  • Enhanced safety measures, implementing strict adherence to safety protocols during training exercises and live-fire events.
  • Developed strong relationships with fellow service members, fostering a positive work environment focused on teamwork and collaboration.
  • Displayed leadership qualities by taking initiative in resolving issues, mentoring junior personnel, and participating in professional development courses.
  • Exhibited strong problem-solving skills when diagnosing complex technical issues under pressure during time-sensitive missions.
  • Protected sensitive information by adhering to strict security protocols when handling classified materials and equipment.

Shop Manager

Auto Color & Industrial Supply
11.2014 - 06.2020
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.

Education

High School Diploma -

East High School
Duluth, MN
06.2010

Skills

  • Budget Adherence
  • Customer Service
  • Employee Management
  • Visual Merchandising
  • Invoicing
  • Decision making
  • Time management
  • Inventory management
  • Problem solving
  • Staff training
  • Organizational skills
  • Store operations

Timeline

Shop Manager

Auto Color & Industrial Supply
08.2023 - Current

Armed Service Technician

Loomis Armored US
03.2021 - 08.2023

Shop Manager

Auto Color & Industrial Supply
11.2014 - 06.2020

High School Diploma -

East High School
Joshua Shovein