Joshua Snowbarger
Springfield,MO
Summary
Experienced courier skilled in customer service, training team members, and maintaining organized records. Proven ability to resolve delivery issues effectively, ensuring high levels of customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
Work History
Courier
Fed Ex Express
10.2018 - Current
- Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and pickups using FedEx tracking systems.
- Communicated effectively with customers to resolve delivery issues and enhance service experience.
- Trained new team members on delivery and pickup protocols and safety procedures, fostering a collaborative environment.
- Would finish out at the ramp and help with evening ramp operations, such as driving a tug, loading cans in the plane, loading F.O's into the belly and unloading trucks.
Package Handler
Fed Ex Express
11.2017 - Current
- Operated warehouse equipment to efficiently load and unload packages.
- Sorted packages by destination, ensuring accurate delivery routes.
- Maintained cleanliness and organization of work area to enhance safety.
- Collaborated with team members to optimize package handling processes.
Sales Associate
Express Clothing
04.2013 - 11.2018
- Delivered exceptional customer service.
- Assisted in inventory management, ensuring accurate stock levels and product organization.
- Collaborated with team to maintain store presentation and visual merchandising standards.
- Educated customers on product features and benefits, enhancing informed purchase decisions.
Maintenance Crew Member
Walmart
05.2011 - 10.2017
- Performed routine maintenance tasks to ensure cleanliness and functionality of facilities.
- Assisted in identifying and addressing maintenance issues promptly.
- Also assisted in stocking shelves as well as customer service.
- Assisted with many tasks on the forklift in the warehouse.
Paraeducator, Special Education
Mathews Elementary
08.2011 - 05.2012
- Supported students with special needs in classroom activities and individualized education plans.
- Assisted teachers in implementing instructional strategies tailored to diverse learning styles.
- Facilitated communication between students, teachers, and parents to enhance educational outcomes.
- Monitored student progress and provided feedback to educators regarding behavioral and academic challenges.
Education
Bachelor of Science -
Southern Nazarene University
Bethany, OKSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills (Recently got my safe driving gift)
- Clean driving record
Accomplishments
I have received my safe driving award.
Timeline
Courier
Fed Ex Express
10.2018 - Current
Package Handler
Fed Ex Express
11.2017 - Current
Sales Associate
Express Clothing
04.2013 - 11.2018
Paraeducator, Special Education
Mathews Elementary
08.2011 - 05.2012
Maintenance Crew Member
Walmart
05.2011 - 10.2017
Bachelor of Science -
Southern Nazarene University