Joshua Snyder
913 Sing Sing Rd, Horseheads,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
6
6
years of professional experience
Work History
General Manager of Food Service
Subway
03.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
Customer Service Specialist
Subway
01.2020 - 03.2023
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
Youth Tennis Coach
Owego Free Academy
06.2017 - 07.2019
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
- Coached youth tennis players in advanced game techniques and competition strategies.
- Served as assistant coach for primary and intermediate students to train for junior and varsity teams over the course of three summers.
Education
High School Diploma -
Owego Free Academy
Owego, NY06.2021
Skills
- Brand Loyalty
- Teamwork and Collaboration
- Compliance Requirements
- Guest Interaction
- Reading Comprehension
- Procedure Preparation
Timeline
General Manager of Food Service
Subway
03.2023 - Current
Customer Service Specialist
Subway
01.2020 - 03.2023
Youth Tennis Coach
Owego Free Academy
06.2017 - 07.2019
High School Diploma -
Owego Free Academy