Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joshua Spielman

Philadelphia,PA

Summary

Dedicated and passionate professional seeking a position in social services, education, or public service. Leverages commitment to making a positive impact on individuals and communities through strong communication and writing skills, coupled with genuine enthusiasm for fostering growth and development.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Area Manager

Play-Well TEKnologies
04.2024 - Current
  • Manage Play-Well STEM programs, overseeing client relationships with over 75 schools, recreation centers, and community organizations.
  • Mentor instructors to lead LEGO-based STEM activities, ensuring effective classroom management and conflict resolution.
  • Maintain strong client relationships, ensuring quality programs and expanding services through community networking.
  • Conduct grassroots marketing and recruitment, identifying new opportunities for program growth.
  • Oversee logistics, including transporting teaching kits, managing schedules, and supporting staff in program delivery.
  • Work independently, balancing program management, staff support, and client communication.

Job Readiness Specialist

Goodwill NYNJ
04.2023 - 04.2024
  • Created customized curricula for customer service, digital literacy, and driver's ed prep, addressing diverse learning needs.
  • Delivered dynamic classes with multimedia elements, ensuring high engagement and knowledge retention.
  • Adapted teaching approaches to accommodate various learning styles, promoting inclusivity.
  • Conducted in-depth employability assessments, tailoring support to individual goals.
  • Updated Salesforce and government databases with case notes on client's participation.
  • Pioneered the development of an in-house website, optimizing vendor communication and resource access.
  • Functioned as a Career Navigator, guiding clients through career development.
  • Conducted mock interviews and provided hands-on assistance with resume and cover letter crafting.

ESL Instructor

Classover
07.2020 - 04.2023
  • Instructed and mentored over 100 students through personalized one-on-one and small group lessons, tailoring instruction to individual needs.
  • Employed effective methodologies to enhance students' vocabulary, pronunciation, and creative writing abilities, resulting in measurable skill improvement.
  • Generated personalized progress reports and constructive feedback for each student, fostering continuous growth and development.
  • Proficiently identified students' weaknesses and devised strategic improvement plans to optimize their chances of success.
  • Developed comprehensive lesson plans emphasizing reading comprehension and nurturing creative writing skills, ensuring a well-rounded English language education.
  • Demonstrated a commitment to promoting English language proficiency and facilitating student success through individualized attention and thoughtful pedagogy.

Copywriter/Web Developer

Push 2 Cart LLC
08.2018 - 08.2020
  • Diligently proofread and edited content featured on developed websites, ensuring high-quality and error-free copy.
  • Proficiently utilized WordPress, Salesforce, Intuit QuickBooks, Virtual Terminal, and Authorized.net for various tasks, including copy editing, managing billing cycles, adjusting account statuses, terminating accounts, and collecting data for analysis.
  • Acted as the first point of contact for clients, adeptly identifying and implementing creative and timely solutions to address issues and inquiries.
  • Demonstrated exceptional proficiency in multiple software tools and platforms, streamlining operational processes and enhancing productivity.
  • Maintained a commitment to maintaining the highest standards of copy quality, contributing to the overall success and professionalism of client websites.
  • Played a pivotal role in providing top-notch customer service and support, fostering positive client relationships and ensuring client satisfaction.

Education

Bachelor of Arts - Communications

Temple University
Philadelphia, PA
08.2014

Skills

  • Staff Management
  • Operations Management
  • Relationship building and management
  • Team Development
  • Curriculum Development
  • Case Management
  • Grant Writing
  • Research
  • Proofreading

Certification

TESOL/ESL/EFL CERTIFICATE | 2015 | OXFORD SEMINARS


Timeline

Area Manager

Play-Well TEKnologies
04.2024 - Current

Job Readiness Specialist

Goodwill NYNJ
04.2023 - 04.2024

ESL Instructor

Classover
07.2020 - 04.2023

Copywriter/Web Developer

Push 2 Cart LLC
08.2018 - 08.2020

Bachelor of Arts - Communications

Temple University

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Joshua Spielman