Joshua Steinberg
SANTA CLARITA,CA
Summary
Dynamic professional with extensive experience at Toppers Pizza Place, excelling in customer service and staff training. Proven ability to enhance team performance and ensure food safety compliance. Recognized for effective communication and problem resolution skills, contributing to improved customer satisfaction and operational efficiency. Committed to maintaining high standards in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Toppers Pizza Place
Canyon Country, California
05.2025 - Current
- Coordinated daily inventory checks and stock replenishment.
- Assisted in training new staff on customer service protocols.
- Supported the implementation of promotional events and marketing strategies.
- Handled customer inquiries and resolved service-related issues promptly.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with management to enhance team performance and morale.
- Monitored food safety procedures to ensure compliance with regulations.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Delivery Driver
Toppers Pizza Place
Canyon Country, California
11.2023 - 05.2025
- Communicated delivery updates to customers promptly.
- Managed inventory of delivered goods accurately.
- Loaded and unloaded items to optimize delivery process.
- Followed GPS directions for timely arrivals at destinations.
- Collaborated with team members to streamline operations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Education
Some College (No Degree) - Computer Engineering
CSUN
Reseda, CASome College (No Degree) - Cyber Security
Western Governors University
Salt Lake City, UTSkills
- Customer service
- Staff training
- Food safety compliance
- Team collaboration
- Problem resolution
- Time management
- Effective communication
- Attention to detail
- Customer service and satisfaction
- Orientating and training
- Compliance
- Verbal and written communication
- Closing oversight
- Money handling
- Microsoft office expertise
Certification
- CompTia A+
Timeline
Assistant Manager
Toppers Pizza Place
05.2025 - Current
Delivery Driver
Toppers Pizza Place
11.2023 - 05.2025
Some College (No Degree) - Computer Engineering
CSUN
Some College (No Degree) - Cyber Security
Western Governors University
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