Joshua Steinke
Kunkletown,PA
Summary
Emerging Student Worker pursuing a degree in Computer Information Technology and Networking and ready to positively impact company operations. Reliable hardworking team player with excellent problem-solving skills. Friendly, efficient, and devoted to maximizing customer satisfaction with exceptional service and support.
Overview
4
4
years of professional experience
Work History
Technical Support Representative
PenTeleData
Palmerton, PA
04.2024 - Current
- Assisted customers with various types of technical issues via email, live chat, and telephone.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Guided customers through step-by-step solutions in a clear and concise manner.
- Maintained positive working relationship with fellow staff and management.
Associate
Weis Markets Inc
Brodheadsville, PA
08.2021 - Current
- Built and maintained relationships with peers and upper management to drive team success.
- help providing a safe working experience when it came to pallet jacks and bailers.
- worked with customers on solving issues when it came to finding a product or a pricing issue.
Education
Associate of Science - Computer Information Technology And Networking
Northampton Community College
Bethlehem, PASkills
- Courteous demeanor
- Store maintenance
- Adaptive team player
- Technologically savvy
- Problem-solving abilities
- Dependable and reliable
- Technical support
- Network troubleshooting
- Team collaboration
- Technical documentation
- Customer relations
- Computer skills
- Friendly, positive attitude
- Data entry
- Team building
Timeline
Technical Support Representative
PenTeleData
04.2024 - Current
Associate
Weis Markets Inc
08.2021 - Current
Associate of Science - Computer Information Technology And Networking
Northampton Community College
Similar Profiles
Brittany MusserBrittany Musser
Cable Sales Engineer at PenTeleDataCable Sales Engineer at PenTeleData
Jaclynn ShueyJaclynn Shuey
Technical Support Representative at Pencore (PenTeleData)Technical Support Representative at Pencore (PenTeleData)
Teia MitchellTeia Mitchell
Manager/Supervisor of Operations at Service Corporation InternationalManager/Supervisor of Operations at Service Corporation International
Joseph WarnerJoseph Warner
Meat Clerk at ShopRiteMeat Clerk at ShopRite
Craig BallietCraig Balliet
Mechanic at United RentalsMechanic at United Rentals