Summary
Overview
Work History
Education
Skills
Build/Repair Desktops
Timeline
Generic

Joshua Stuart

Tinley Park,IL

Summary

Helpful Technology Associate with 6 years of comprehensive experience assisting staff members with IT-related problems and inquiries. Well-versed in troubleshooting desktop, printers and PC applications. Proficient in Windows/IOS paired with in-depth knowledge of networks and portable devices. Engaging and friendly professional dedicated to increasing productivity within organization. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dicks Sporting Goods
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Snow Removal Operator

Everest Snow Management
11.2022 - 03.2023
  • Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Completed prompt snow removal process during and after weather events.
  • Maintained assigned vehicles and equipment in professional working conditions.
  • Upheld safety standards for working in wet, cold and windy conditions.
  • Monitored buildup at specific sites to help supervisors plan snow removal assignments.
  • Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
  • Drove transport crews, snow removers and street sweepers based on current work demands.

Warehouse Associate

Frito Lay
06.2022 - 10.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed cycle counts and monthly inventory.

Technology Sales Associate

Best Buy
09.2021 - 05.2022
  • Solved customer challenges by offering relevant products and services.
  • Demonstrated products and specific features at customer locations and special events.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Used consultative sales approach to understand and meet customer needs.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Serviced existing accounts on regular basis to maximize revenue.

Education

High School Diploma -

Iroquois West Highschool
Gilman, IL
05.2015

Skills

  • Hardware Inventories
  • Teamwork and Collaboration
  • Excellent People Skills
  • Hardware and Software Configuration
  • Computer System Diagnostics Software
  • Creative Solutions
  • Organizational Skills
  • Desktop Partitioning Software
  • Customer Inquiries
  • Providing Feedback
  • Selling Techniques
  • Hardware and Software Repair

Build/Repair Desktops

Restoring Desktops back to health whether its software or hardware. 

Eliminating Virus with haste and proficiency.

Timeline

Sales Associate

Dicks Sporting Goods
04.2023 - Current

Snow Removal Operator

Everest Snow Management
11.2022 - 03.2023

Warehouse Associate

Frito Lay
06.2022 - 10.2022

Technology Sales Associate

Best Buy
09.2021 - 05.2022

High School Diploma -

Iroquois West Highschool

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Joshua Stuart