Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Joshua Swanger

Binghamton,NY

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Representative

A.L. George
Binghamton, NY, US
07.2022 - Current
  • Negotiated contracts and pricing agreements with customers, resulting in increased profitability
  • Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas
  • Attended weekly sales meetings to discuss progress, share best practices, and receive feedback

Delivery Driver

FedEx
Conklin, NY, US
02.2020 - 03.2021
  • Organized and prioritized work to complete assignments in a timely, efficient manner.
  • Served as a friendly, hardworking, and punctual employee.
  • Worked well independently and on a team to solve problems.

Delivery Driver/Driver Helper

Mobile Air Transportation
Kirkwood, NY, US
11.2019 - 02.2020
  • Temporary Job
  • Performed duties with driver
  • Met and followed proper protocol within company with meeting customers in a scheduled window.

Route Sales

Frito Lay Inc
Kirkwood, NY, US
05.2015 - 08.2018
  • Worked with a strong attention to detail and a keen eye for projects that need attention.
  • Utilized superior data visualization and data management skills.
  • Organized and prioritized work to complete assignments in a timely, efficient manner.

Education

Sales -

Rochester Institute of Technology
04-2013

High School Diploma - undefined

Susquehanna Valley High School
06-2012

Skills

  • Territory sales
  • B2B sales
  • Managing customer accounts
  • Professional networking
  • Good time management
  • Communication skills
  • Relationship building
  • Wine knowledge
  • Customer service
  • Outside sales
  • Sales
  • Territory management
  • Beverage sales
  • Account management

Certification

Driver's License

Languages

English

Personal Information

  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

Sales Representative

A.L. George
07.2022 - Current

Delivery Driver

FedEx
02.2020 - 03.2021

Delivery Driver/Driver Helper

Mobile Air Transportation
11.2019 - 02.2020

Route Sales

Frito Lay Inc
05.2015 - 08.2018

High School Diploma - undefined

Susquehanna Valley High School

Sales -

Rochester Institute of Technology