JOSHUA SWISHER
Power Home Remodeling
Baltimore,MD
16
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Customer Development Representative
3 Months- Developed strong customer relationships to enhance client satisfaction and loyalty.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased sales revenue with focused lead generation activities and targeted marketing campaigns.
Bar Manager
16 Years- Recruited and trained new bar staff to provide optimal coverage during busy periods.
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
- Organized special events and crafted signature cocktails to elevate brand awareness and foster patron loyalty.
- Developed innovative beverage recipes to enhance menu variety.
- Created and promoted events on an annual and weekly basis.
- Enforced high-level service standards and diversified cocktail offerings to drive increased business.
- Built rapport with beverage distributors to support timely inventory replenishment and favorable costs.
- Created new beverage and drink recipes.
Sales Consultant
7 Months- Analyzed customer needs and interests, Determined appropriate products.
- Analyzed customer needs and interests to recommend tailored product solutions.
- Scheduled appointments with prospective customers to discuss purchase options.
- Developed strong knowledge of product lines and services to effectively promote sales.
- Collaborated with management team to develop strategies for increasing customer base in targeted territory.
- Coordinated closely with internal departments including Logistics and Customer Service teams.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality or accuracy.
Bar Manager
9 Months- Controlled costs and rotated inventory effectively to minimize waste and ensure freshness of products.
- Empowered employees to independently solve operational challenges and managed escalations or conflicts as needed.
- Managed staffing levels for bar during shifts to ensure adequate coverage. with appropriate coverage for slow, busy and special event shifts.
- Empowered employees to solve operational challenges independently and stepped in swiftly to manage escalations or conflicts.
- Enhanced customer engagement by managing bar operations and addressing guest needs promptly.
Bartender
11 Months- Engaged guests with warm conversation, enhancing bar loyalty and fostering repeat business.
- Operated POS systems to efficiently process orders, payments, and transactions.
- Tapped beer kegs to ensure freshness and availability for customers. and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.
Education
Diploma - General
Skills
Customer relationship management
Sales strategies
Sales tactics
Sales presentation techniques
Client engagement strategies
Strategic planning
Time management
Inventory control
Employee training
Labor cost control
Problem solving
Detail oriented
Timeline
Customer Development Representative
Power Home Remodeling
04.2026 - CurrentRead More
Sales Consultant
Southern Glazers Wine and Spirits
09.2025 - 04.2026Read More
Bar Manager
Sailor Oyster Bar
08.2016 - 05.2017Read More
Bartender
Birroteca
07.2014 - 06.2015Read More
Bar Manager
Tsunami
08.2010 - 08.2026Read More
South River high School
Diploma from General
Read More