Professional Summary
Overview
Work History
Education
Skills
Timeline

Juan Ocampo

Power Home Remodeling
Riverview,FL
6
years of professional experience

Bilingual (English/Spanish) sales and customer service professional with experience in insurance consulting, lead generation, and logistics operations. Skilled at identifying client needs, educating customers on insurance products, and delivering tailored solutions that drive customer satisfaction and business growth. Proven ability to manage high-volume communication, generate qualified leads, and build lasting client relationships.

Work History

Customer Development Representative

5 Months
Power Home Remodeling | 03.2026 - 08.2026
  • Conducted daily door-to-door outreach to homeowners to identify potential customers and generate new business opportunities.
  • Built rapport with prospective customers, identified their needs, and effectively communicated the value of receiving a complimentary estimate.
  • Scheduled complimentary estimates by identifying customer needs and confidently guiding prospects toward the next step in the sales process.

Lead Generation Specialist

2 Years 4 Months
Smart Financial | 11.2023 - 03.2026

• Generated qualified insurance leads for agencies across the United States seeking new customers for home, auto, and life insurance policies.

• Conducted 150-250 outbound calls daily to identify potential insurance customers and assess coverage needs.

• Collected and verified prospect information to ensure agencies received accurate, high-intent leads.

• Matched prospects with insurance agencies based on location, coverage needs, and eligibility.

• Consistently met performance targets related to lead quality, productivity, and customer engagement.

Insurance Agent

2 Years 5 Months
Farmers Insurance | 06.2021 - 11.2023

• Consulted with prospective clients to identify insurance needs and recommend appropriate home, auto, flood, and umbrella policies.

• Generated quotes and customized coverage packages based on client risk profiles.

• Educated customers on policy options to help them make informed purchasing decisions.

• Built strong client relationships that supported retention and referral opportunities.

Delivery Associate

1 Year 4 Months
Universal Logistics | 02.2020 - 06.2021

• Completed 250+ daily deliveries while maintaining strict scheduling and safety standards.

• Optimized delivery routes to improve efficiency and meet company performance metrics.

• Maintained professional customer interactions during deliveries.

Education

High School Diploma

Braulio Alonso High School | Tampa, FL

Skills

Customer Relationship Management
Insurance Policy Education
Client Needs Analysis
Bilingual: English & Spanish
Customer Retention
High-Volume Calling
Problem Solving
Contract & Coverage Review
Time Management

Timeline

Customer Development Representative

Power Home Remodeling
03.2026 - 08.2026Read More

Lead Generation Specialist

Smart Financial
11.2023 - 03.2026Read More

Insurance Agent

Farmers Insurance
06.2021 - 11.2023Read More

Delivery Associate

Universal Logistics
02.2020 - 06.2021Read More

Braulio Alonso High School

High School Diploma
Read More
Juan Ocampo