Timothy Bailey
Hartland
Summary
Results-driven Customer Development Representative with expertise in building strong customer relationships and driving business growth. Experience in developing strategic plans, identifying market opportunities, and negotiating deals to enhance revenue. Strong problem-solving and communication skills, with a focus on analyzing customer needs to create tailored solutions.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Customer Development Representative
UniFirst Corporation
Pontiac
10.2020 - Current
- Engaged customers to identify needs and deliver tailored solutions that improved satisfaction.
- Developed strong relationships with clients to enhance customer satisfaction.
- Coordinated product demonstrations that effectively showcased UniFirst services and benefits, enhancing client understanding.
- Supported account management for service team, ensuring client needs were met and fostering long-term relationships.
- Provided mentorship to individuals nationwide in similar roles.
Route Service Sales Representative
UniFirst Corporation
Taylor
03.2014 - 09.2020
- Delivered customer service by addressing inquiries and resolving issues promptly.
- Managed inventory by restocking supplies and ensuring product availability.
- Operated company vehicle safely while adhering to transportation regulations.
Manager/Construction Foreman
Landscape Consultants
Dearborn Heights
06.1996 - 03.2014
- Oversaw project planning and execution for landscape design initiatives.
- Coordinated team activities to ensure timely completion of landscaping projects.
- Trained staff on best practices in landscape maintenance and design principles.
- Resolved client concerns promptly to enhance customer satisfaction and loyalty.
- Developed client relationships to understand their landscape preferences and needs.
Education
Bachelor of Arts - Graphic And Digital Design
Wayne State University
Detroit, MI 09.2000 - 05.2004
Skills
- Customer relationship management
- Product demonstrations
- Account management
- Sales strategy development
- Service coordination
- Two-time President's Club
- Multiple sales awards each year
- Training and mentoring
- Attention to detail
- Building rapport
Timeline
Customer Development Representative
UniFirst Corporation
10.2020 - Current
Route Service Sales Representative
UniFirst Corporation
03.2014 - 09.2020
Bachelor of Arts - Graphic And Digital Design
Wayne State University
09.2000 - 05.2004
Manager/Construction Foreman
Landscape Consultants
06.1996 - 03.2014