Joshua Taylor
Chesapeake,VA
Summary
Engaged, dedicated, and performance-driven sales associate with 10+ years of sales and leadership experience specializing in relationship management, producing high quality results, having excellent communication skills, efficiency, and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Sales Agent
Geico
01.2019 - Current
- Uses compassion and persuasion skills to prepare insurance quotes, overcome objections, and convert those quotes into new policies
- Uses knowledge on insurance products, coverage limits and state insurance requirements
- Works closely with GEICO employees in multiple departments such as Claims, Service and Underwriting
- Lead and coach a sales team to drive stellar results and increase closure
- Analyzed customer needs to provide customized insurance solutions
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal/company quotas
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure
- Promoted products and services using upselling and other sales strategies
- Work along side company trainers to help onboard, educate and keep training material up to date for new sales agents
- Analyzed associate results via multiple reports as well as listening to calls to determine areas of opportunity to help push for overall better results and closure
Detail Customer Advisor
Delta Sonic Carwash
08.2014 - 01.2019
- Understands and promotes company shop and detail services
- Meets or exceeds sales goals
- Demonstrates solid communication and interpersonal skills to meet customer service and sales expectations
- Supported sales efforts by providing accurate information about products or services that matched customer needs
- Cross-trained and backed up other customer service managers
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Cross-trained and provided backup support for organizational leadership
- Trained new hires to develop further sales strategy and educate them on the services/products offered as well how to perform them
Education
Bachelor of Science - Social Science Interdisciplinary
University At Buffalo
Amherst, NY12.2018
Associate of Science - Emergency Management
Niagara County Community College
Sanborn, NY05.2016
Skills
- Team Management
- Written and Verbal Communication
- Detail Oriented
- Data Analysis
- Multi-tasking
- Organization
- Evidence-based Decision Making
- Critical Thinking
- Problem Solving
- Time Management
- Persuasive Negotiation
- Strategic Planning
Timeline
Licensed Insurance Sales Agent
Geico
01.2019 - Current
Detail Customer Advisor
Delta Sonic Carwash
08.2014 - 01.2019
Bachelor of Science - Social Science Interdisciplinary
University At Buffalo
Associate of Science - Emergency Management
Niagara County Community College