Joshua Thompson
Richfield,MN
Summary
Professional retail specialist with proven track record in driving sales and enhancing customer satisfaction. Adept at team collaboration and adapting to changing retail environments. Strong skills in product knowledge, customer service, and inventory management. Reliable and results-driven, consistently contributing to team success and business growth.
Overview
4
4
years of professional experience
Work History
Retail Sales Specialist
Advantage Solutions
09.2024 - Current
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product displays so customers could make educated decisions.
Retail Supervisor
Advantage Solutions
05.2023 - 09.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Store Leader
Steve's Auto World
01.2021 - 05.2023
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels in store.
- Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.
- Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Education
High School Diploma -
Richfield Sr High School
Richfield, MN06-2008
Skills
- Multitasking efficiency
- Problem-solving
- Effective communication
- Time management capabilities
- Training and mentoring
- Productivity maximization
- Sales target achievement
Timeline
Retail Sales Specialist
Advantage Solutions
09.2024 - Current
Retail Supervisor
Advantage Solutions
05.2023 - 09.2024
Store Leader
Steve's Auto World
01.2021 - 05.2023
High School Diploma -
Richfield Sr High School
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