Dedicated professional with strong customer service and sales upselling skills. Proven ability to enhance customer satisfaction and ensure order accuracy in fast-paced environments.
Overview
1
1
Language
5
5
years of professional experience
Work History
Server
kekes breakfest cafe
Fort Worth, Texas
02.2026 - Current
Greeted customers, answered questions, and suggested specials to drive sales.
Delivered friendly, efficient service to enhance customer satisfaction at popular breakfast café.
Coordinated with restaurant staff to streamline operations and improve service flow.
Brand Ambassador
Urban Outfitters, Inc.
Fort Worth, Texas
09.2024 - Current
Engaged customers by sharing product knowledge and crafting compelling brand stories to enhance their experience.
Responded to customer inquiries, ensuring satisfaction and building brand loyalty through personalized interactions.
Promoted a positive company image through exceptional customer service experiences.
Assisted in visual merchandising to enhance product displays and improve store aesthetics, attracting customer interest.
Server Manager
nish Mediterranean grill
Fort Worth, Texas
10.2021 - 02.2026
Provided excellent customer service in a fast-paced dining environment.
Upsold specialty items and promotions to enhance guest dining experience.
Assisted guests with menu selections and answered questions about dishes.
Followed up with guests after meals to ensure satisfaction with overall experience.
Trained in wine and liquor service in order to provide full and positive experiences to guests.