Joshua Tourinho
Pompano Beach,FL
Summary
At Bauducco Foods, excelled as a Customer Service Representative by leveraging problem-solving abilities and comprehensive product knowledge to enhance client satisfaction rates significantly. Expert in Microsoft Office and adept at creating positive customer experiences, consistently exceeded team goals through effective service and collaboration.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Bauducco Foods
01.2023 - 05.2024
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Associate of Arts - Business
Broward College
Fort Lauderdale, FL06.2028
Skills
- Scheduling
- Problem-solving abilities
- Product Knowledge
- Microsoft Word, Excel and Power Point
- Outlook
- Customer Service
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Customer Service Representative
Bauducco Foods
01.2023 - 05.2024
Associate of Arts - Business
Broward College
Similar Profiles
Lucas PedrosaLucas Pedrosa
Supervisor de Vendas Pandurata Alimentos at BauduccoSupervisor de Vendas Pandurata Alimentos at Bauducco
Daniel AyalaDaniel Ayala
CREDIT AND COLLECTION ANALYST at TREEHOUSE FOODS INC (Bay Valley Foods LLC and E.D. Smith Foods Ltd)CREDIT AND COLLECTION ANALYST at TREEHOUSE FOODS INC (Bay Valley Foods LLC and E.D. Smith Foods Ltd)
Priyan SilvaPriyan Silva
General Manager – Supply Chain and Operations at Edinborough Foods Products (Pvt)Ltd. (Culinary Foods, Condiments, Seasoning, HORECA foods)General Manager – Supply Chain and Operations at Edinborough Foods Products (Pvt)Ltd. (Culinary Foods, Condiments, Seasoning, HORECA foods)