Joshua Tracy
Ridgefield,WA
Summary
Over my Ten Year tenure with Aspen Dental. I have been held accountable for an Operations Team from a single unit up to a Territory Operations Team spanning three states in the Pacific Northwest. My leadership philosophy has been simple, build great professional relationships, create Partnerships across multiple teams and develop Future Leaders within our Fast Growth Organization.
Overview
11
11
years of professional experience
Work History
Aspen Dental Director of Operations
Aspen Dental
Vancouver, WA
10.2023 - 09.2024
- Assessed Operational Talent with Strategy to Realign Territory
- Increased Territory Foundational Training
- Emphasized Territory POP Relationships
- Operational Focus NP Experience over Tenure: YES Today & NP Finance Increase
- Coordinated clinical activities within the Dental Department by providing guidance to clinical staff members regarding best practices for patient care delivery.
- Provided strategic leadership in the development and implementation of dental programs, policies, procedures, and initiatives.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Aspen Dental Regional Manager
Aspen Dental
06.2016 - 09.2021
- Built Effective Teams Promoting 7 Internal Candidates to Office Manager #2 Balance Scorecard 2020 Mature office Growth SAT
- Fostered Multi-Unit Development Roles Which Translated into Two TMHS, One TMLS and One Regional Manager.
- Turnover 2019 SAT, 2020 AT 2019 Presented Patriotic Employer Award by US Army for supporting employee participation.
- Championed Organizational Initiatives Expanded Hours & Implants 2017 Presented the Journey Within Award by NOD: Opened Two New Markets: Northeast Washington & Southern Idaho
Aspen Dental Office Manager
Aspen Dental
07.2013 - 05.2016
- Set record Revenue Targets and Goals at the Office Level
- Highlighted on the Bridge for Consistent Performance on the Office Report Card A+
- Aided on expanded role of Office Develop Manager
- Performance and Tenure adopted as Training Office.
Skills
- Revenue Profit Growth
- Talent Management
- Staff Development
- Customer Service
- Process Efficiency
Personal Information
Title: Director of Operations
Timeline
Aspen Dental Director of Operations
Aspen Dental
10.2023 - 09.2024
Aspen Dental Regional Manager
Aspen Dental
06.2016 - 09.2021
Aspen Dental Office Manager
Aspen Dental
07.2013 - 05.2016