Joshua T. Smith
Auburn,AL
Summary
Entry-level hospitality student with hands-on experience in customer service, merchandise support, and basic operations. Conversational Spanish (B2) and strong communication skills. Committed to learning, improving, and contributing to a positive guest experience.
Overview
10
10
years of professional experience
Work History
Seasonal Educator
Lululemon
01.2024 - 01.2025
- Supported elevated brand standards through merchandising, presentation, and store cleanliness.
- Leveraged in-store technology to improve service speed, accuracy, and guest engagement.
- Proven ability to learn quickly and adapt to new situations.
Operations Specialist
Chick-fil-A
01.2022 - 01.2024
- Performed inventory audits ensuring FDA compliance and reducing operational errors.
- Maintained a 98% compliance rate on scheduled maintenance and operational audits.
- Trained new employees, improving team productivity and accuracy.
Camp Facilities & Operations Assistant
Camp Maranatha
01.2015 - 01.2017
- Assisted with grounds maintenance, landscaping, and seasonal outdoor operations.
- Supported kitchen and dining operations, including food preparation and inventory.
- Set up recreational equipment and enforced safety protocols for guests and campers.
Education
B.S. Hotel Management -
Auburn University
Auburn, AL12-2026
B.A. Spanish - Spanish International Trade, Business
Auburn University
Auburn, AL12-2026
Minor - General Business
Auburn University
Auburn, Alabama, AL12-2026
Skills
- Bilingual Spanish / English
- Inventory Management & Operations
- Time Management & Attention to Detail
- Microsoft Word, Excel, PowerPoint, Data Entry
- Multicultural Understanding
- Conflict Resolution, Mediation, Negotiation
- Strong Work Ethic
Languages
Spanish: B2 level
English: Native
Timeline
Seasonal Educator
Lululemon
01.2024 - 01.2025
Operations Specialist
Chick-fil-A
01.2022 - 01.2024
Camp Facilities & Operations Assistant
Camp Maranatha
01.2015 - 01.2017
B.S. Hotel Management -
Auburn University
B.A. Spanish - Spanish International Trade, Business
Auburn University
Minor - General Business
Auburn University