Joshua Velasquez
Fort Campbell North,KY
Summary
Dynamic and results-oriented professional with extensive experience at Boeing and in customer service roles, including Shurkleen Carwash. Excelled in team collaboration and critical thinking, significantly enhancing operational efficiency. Demonstrated a keen ability to resolve customer issues, ensuring high satisfaction levels. Skilled in quality control and maintaining a positive attitude under pressure.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Shurkleen carwash
JBLM, WA
10.2023 - 12.2025
- Maintained knowledge of current sales promotions and new product releases.
- Provided information about products and services available to customers.
- Kept work area neat, clean, and well-stocked at all times.
Manufacturing Student
Boeing
Renton, WA
07.2024 - 08.2024
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Attended workshops and seminars to enhance learning beyond the classroom.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Customer Service Associate
Slims Chicken ( Aafes)
JBLM, WA
07.2022 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained knowledge of current sales promotions and new product releases.
- Performed additional duties as assigned by management team.
Education
High School Diploma -
Lakes High School
Lakewood, WA06-2024
Skills
- Customer service
- Problem resolution
- Team collaboration
- Safety regulations
- Hospitality and accommodation
- Material selection
- Quality control
- Production planning
- Troubleshooting
- Critical thinking
- Attention to detail
- Time management
- PPE use
- Friendly, positive attitude
Timeline
Manufacturing Student
Boeing
07.2024 - 08.2024
Customer Service Associate
Shurkleen carwash
10.2023 - 12.2025
Customer Service Associate
Slims Chicken ( Aafes)
07.2022 - 09.2023
High School Diploma -
Lakes High School
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