Joshua Vogel
Roseville
Summary
Performance-oriented, focused on delivering exceptional business results across sales and operations. Manages customer service, promotions and training with practiced efficiency and attention to detail. Coordinates schedules and assignments to keep teams on-task to handle store requirements. Talented in Recruiting, knowledgeable about industry practices, market trends and changing employee demographics impacting recruitment strategies. Successful at recruiting for different positions and levels using traditional and online methods. Brings great strategic planning and relationship-building abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager
Amazon Fresh
Roseville, CA
05.2024 - Current
- Directed efforts to launch Roseville Amazon Fresh store, enhancing market presence being 1st in Northern California.
- Monitored and analyzed performance metrics, resulting in a sustained top 5 ranking and 2nd overall for key performance indicators for nearly 2 years.
- Managed comprehensive operations for front and back of house to enhance service delivery and drive sales growth resulting in #2 Overall Deliverable Sales.
- Achieved sustained sales increases, surpassing targets and maintaining an average MoM of 119%-124% performance level.
- Implemented strategies to address inventory challenges, resulting in a consistent health range of 1.2% to 1.8% for INF.
- Streamlined assignment processes to maximize staffing levels and order processing, effectively reducing same-day unavailability to under 5% and late slams to below 2%.
Assistant Store Manager
Bob's Discount Furniture
Roseville, CA
02.2022 - 04.2024
- Consistently led sales efforts, attaining highest sales volume in West Coast region during first eight months.
- Maintained leading financing status for six months, reflecting strong performance and market demand after launch.
- Evaluated and reported on top five KPIs, driving accountability and performance excellence over a full year.
- Facilitated successful store launches in Modesto, Stockton, Folsom, and Elk Grove through effective recruitment strategies. Achieved operational readiness by collaborating with teams to fulfill hiring needs. Contributed to seamless store openings by addressing staffing challenges proactively.
- Achieved top sales and KPI performance in West Coast region during six-month tenure in Modesto.
- Fostered lasting partnerships with customers to support retention initiatives and elevate satisfaction.
- Directed collaborative sales meetings to evaluate targets, marketing strategies, and identify areas for improvement.
- Achieved significant sales wins and exceeded business metrics through collaboration with store management and regional teams. Enhanced sales team performance by delivering targeted training on value messaging and opportunity management. Contributed to successful deal closures by optimizing team strategies and communication.
Independent Contractor
Lyft/Uber
Roseville, CA
01.2017 - 04.2024
- Executed transportation operations with a strong emphasis on safety, courtesy, and punctuality for all passengers.
- Monitored and verified vehicle cleanliness and maintenance schedules to guarantee optimal safety and service quality for passengers.
- Created detailed spreadsheets for accurate tracking of mileage maintenance and miscellaneous expenditures.
- Evaluated trends in events and weather to inform weekly scheduling decisions, ensuring alignment with profitability goals.
- Utilized safe driving skills and professionalism to effectively build and sustain relationships with repeat clients.
- Documented compliance with regulatory standards while consistently following state and local driving regulations to uphold safety and legal requirements.
Store Manager
Starbucks
Fair Oaks, CA
11.2017 - 07.2018
- Analyzed workflow to create strategic floor plans, improving unit per hour performance to top 5.
- Achieved top 3 ranking in drive-thru sales. Completed 71 transactions per hour with an average of 40 seconds per transaction while maintaining a welcoming atmosphere for guests.
- Enhanced team productivity by setting clear performance expectations and conducting periodic evaluations. Achieved improved team outcomes through effective implementation of corrective actions and annual salary reviews.
- Developed and implemented targeted recruitment initiatives through job boards and social media to secure high-quality candidates and minimize turnover.
- Coordinated and optimized schedules, inventory levels, and team assignments to ensure alignment with business objectives and customer expectations.
Assistant Store Manager
Kmart, Sears Holding
Placerville, CA
02.2014 - 11.2017
- Oversaw inventory management by conducting regular cycle counts and implementing effective loss prevention strategies. Contributed to a 0.5% shrinkage total for the fiscal year.
- Led strategic promotional initiatives and merchandising efforts to surpass revenue targets. Attained top sales position within the organization. Drove year-over-year sales growth of 214%.
- Surpassed credit card goals by over 418%, achieving top rank within the company.
- Developed a streamlined program to facilitate one-touch item placement on shelves. Reduced handling time to improve profitability and efficiency across operations.
Assistant Manager
Wal-Mart
Roseville, CA
02.2009 - 02.2014
- Led strategic initiatives for grand opening of Roseville location, resulting in sales achievement of 125% against planned objectives over a rolling six-month period.
- Identified and capitalized on sales opportunities within feature management tool, enhancing program functionality. Delivered effective solutions to address program flaws, benefiting all locations.
- Developed and executed initiatives that improved employee satisfaction and lowered turnover from 37% to 9% within first year.
- Oversaw the development and launch of two locations in Citrus Heights and Roseville, CA, both recognized for exceptional sales performance and profitability.
- Achieved significant improvements in employee performance by implementing a comprehensive training program. Drove the successful launch of a pilot program, enhancing operational efficiency across all locations called Pick One.
Education
High School Diploma -
San Juan High School
Citrus Heights, CASkills
- Advanced Proficiency in Microsoft Systems
- Proficient in Cisco systems
- Effective Timeline Coordination
- Strategic Partnership Building
- Self-Sufficient
- Strategic Planning
- Effective Problem-Solver
Certification
- Cisco Certified Network Associate (CCNA)
- Certified in Convergent Network Technologies (CCNT)
- CPA - C++ Certified Associate Programmer
Timeline
Assistant Manager
Amazon Fresh
05.2024 - Current
Assistant Store Manager
Bob's Discount Furniture
02.2022 - 04.2024
Store Manager
Starbucks
11.2017 - 07.2018
Independent Contractor
Lyft/Uber
01.2017 - 04.2024
Assistant Store Manager
Kmart, Sears Holding
02.2014 - 11.2017
Assistant Manager
Wal-Mart
02.2009 - 02.2014
High School Diploma -
San Juan High School