Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Weaver

Shiremanstown,PA

Summary

Dynamic and results-driven professional with experience at Penn State Health Milton S. Hershey Medical Center. Skilled in patient care coordination and effective communication, I excel at problem-solving and enhancing team performance. Proven track record in strategic analysis and community outreach, dedicated to improving health and wellness outcomes.

Overview

9
9
years of professional experience

Work History

Medical Office Assistant

Penn State Health Milton S. Hershey Medical Center
Hershey, PA
08.2024 - Current
  • Registered patients and scheduled appointments through telephone, virtually and in person.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Provided guidance to patients regarding their care plan or treatment options.

Assistant General Manager

Old Navy
Harrisburg, PA
01.2023 - 08.2024
  • Managed 25-30 team members, providing constructive feedback and coaching.
  • Implemented strategies to boost team performance.
  • Influenced long-term data trends through strategic business analysis.
  • Achieved business goals through data-driven decision making.
  • Closing and opening procedures through processing payroll, cash handling and checking daily marketing.

Business Operations Manager

Old Navy
Mechanicsburg & Hershey, PA
06.2016 - 09.2022
  • Oversaw hiring and termination processes across multiple locations
  • Implemented standard operating procedures and customer service training for employees
  • Led local community outreach initiatives
  • Managed employee schedules effectively
  • Influenced sales trends through strategic business analysis

Public Relations/Health Intern

Grove City Medical Center
Grove City, PA
02.2017 - 05.2017
  • 12 week internship in the Public Relations office of Grove City Medical Center
  • Focus on Community Outreach and Advocacy for health/wellness

Education

Bachelor of Science -

Slippery Rock University
Slippery Rock, PA
06.2017

Skills

  • Problem solving
  • Time management
  • Effective communication
  • Patient care coordination
  • Phone and email etiquette
  • Interview
  • Scheduling
  • Customer service

Timeline

Medical Office Assistant

Penn State Health Milton S. Hershey Medical Center
08.2024 - Current

Assistant General Manager

Old Navy
01.2023 - 08.2024

Public Relations/Health Intern

Grove City Medical Center
02.2017 - 05.2017

Business Operations Manager

Old Navy
06.2016 - 09.2022

Bachelor of Science -

Slippery Rock University