Joshua Welch
Sells
Ashland,KY
Summary
Proven leader with a track record of enhancing customer satisfaction and engagement at East Ky Gun and Pawn through expert relationship building and strategic financial management. Skilled in staff training and development, consistently driving team efficiency and performance. Achieved significant cost reductions by negotiating better terms with suppliers, showcasing strong consulting and client service abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner
Welch’s Collectibles
Pikeville, KY
03.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Sells Associate
East Ky Gun and Pawn
Prestonburg Ky
01.2015 - 09.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Sells Associate
Martels Auction
Louisa, KY
01.2013 - 09.2016
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Business
Big Sandy Community And Technical College
Prestonsburg, KYHigh School Diploma -
Sheldon Clark High School
Martin County 2014
Skills
Relationship building
Certification
Ky jobs for graduates FCLA
Timeline
Owner
Welch’s Collectibles
03.2022 - Current
Sells Associate
East Ky Gun and Pawn
01.2015 - 09.2018
Ky jobs for graduates FCLA
09-2014
Sells Associate
Martels Auction
01.2013 - 09.2016
Business
Big Sandy Community And Technical College
High School Diploma -
Sheldon Clark High School