Joshua Westfall
Uniontown,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Knowledgeable retail worker driven and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Key Holder
Dollar General Store
08.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Swept and mopped floor, wiped fixtures after closing to maintain organized and tidy store.
- Streamlined opening and closing procedures as integral member of store staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Crew Member
Papa Johns
08.2021 - 06.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Lake High School
Uniontown, OH05.2022
Skills
- Store Opening and Closing
- Learning Strategies
- Service-Orientation
- Active Listening
- Managing Customer Needs
- Workplace Safety
Timeline
Key Holder
Dollar General Store
08.2022 - 06.2023
Crew Member
Papa Johns
08.2021 - 06.2022
High School Diploma -
Lake High School
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