Joshua Williams
Washington D.C.
Summary
Dynamic bartender with a proven track record, recognized for exceptional customer service, and mixology skills. Adept at building relationships and enhancing guest experiences through effective communication and teamwork. Known for reliability and leadership, even during challenging times, while consistently delivering high-quality service. The bartender everyone looks forward to seeing when they walk in to begin their shift.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Fig & Olive
Washington
04.2024 - 04.2025
- Established strong relationships with coworkers through effective communication.
- Delivered outstanding customer service and greeted patrons warmly.
- Collaborated closely with team members to ensure high-quality service for customers.
- Received recognition from management for exceptional customer service performance.
- Crafted complex cocktails, enhancing menu offerings and customer experience.
- Demonstrated reliability and leadership amidst significant restaurant turnover.
Bartender /Head Server
VISTA Roof Top Lounge Bar & Restaurant
Ocean City
05.2023 - 09.2024
- Contributed to establishment of company culture as inaugural employee.
- Provided exceptional service, frequently attending to VIP guests.
- Leveraged social skills to build personal and professional relationships with guests.
- Demonstrated ability to upsell menu items and recommend complementary beverages.
- Applied sales techniques to enhance dining experiences.
- Collaborated with owners on marketing strategies, including social media management and promotional events.
Server
99 Sea Level
Bethany Beach
06.2018 - 09.2022
- Exhibited strong organization and teamwork skills in a fast-paced environment.
- Anticipated and fulfilled customer needs through proactive engagement.
- Demonstrated patience and professionalism while addressing customer inquiries and concerns.
- Communicated effectively with kitchen staff to ensure order accuracy and timely delivery.
- Utilized POS systems proficiently for efficient transaction processing.
- Thrived under pressure during staffing challenges due to COVID-19 pandemic.
Education
Associate of Arts - Sociology
Montgomery College
Rockville, MD08-2023
High School Diploma -
Conestoga High School
Berwyn, PA06-2018
Skills
- Customer service
- Mixology
- Communication skills
- Teamwork
- Multitasking
- Time management
- Adaptability
- Personable demeanor
- Outgoing personality
- Solution orientation
Affiliations
- Hockey Goalie and Team Captain
- Volunteer at Salvation Army
Accomplishments
- Honor Roll
- Dean's List
Certification
- Web Development Certificate of Competency
Timeline
Bartender
Fig & Olive
04.2024 - 04.2025
Bartender /Head Server
VISTA Roof Top Lounge Bar & Restaurant
05.2023 - 09.2024
Server
99 Sea Level
06.2018 - 09.2022
Associate of Arts - Sociology
Montgomery College
High School Diploma -
Conestoga High School
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