Joshua Williams
Houston,TX
Summary
Ambitious Sales Representative with 10 years of experience specializing in residential services and consumer-focused solutions. Proven ability to manage high-volume lead queues and convert interest into scheduled installations. Adept at consultative selling with a focus on health, wellness, and home ROI. Committed to delivering a seamless customer experience from initial outreach to final sale.
Overview
7
7
years of professional experience
Work History
Sales Manager
Guardian Impact Windows and Roofing
Fort Lauderdale, FL
01.2025 - Current
- Manage a daily pipeline of 15 warm leads generated through builder partnerships and digital marketing campaigns.
- Achieved a 25% appointment-set rate by effectively communicating the long-term value of home wellness products.
- Translate technical product specifications into clear, "non-jargon" explanations for homeowners regarding water and air quality.
- Collaborate daily with field technicians and installers to ensure 100% accuracy in project scoping and customer expectations.
Sales Representative/ Lead Qualifier
Converged Telephony Networks
Pompano Beach, FL
05.2023 - 08.2024
- Navigated "gatekeeper" scenarios and managed high-volume outbound calls, exceeding activity targets by 18%.
- Utilized a consultative approach to identify customer pain points, resulting in a $2,500 increase in upsell revenue for premium service packages.
- Maintained a 4.5-star customer satisfaction rating by providing diligent follow-up and resolving pre-sale concerns.
Realtor/ Consultant
Coldwell Banker
Houston,TX
10.2020 - 05.2023
- Utilized advanced market analytics to identify high-yield opportunities for a diverse client base.
- Negotiated complex contracts and managed the full lifecycle of real estate transactions.
- Expanded referral network by cultivating strong relationships with industry professionals such as Builders, inspectors, and appraisers.
- Consulted with clients on property investment opportunities, providing expert guidance to maximize return on investment.
Education
Applied Psychology
Florida Institute of Technology
Melbourne, FL08-2012
Skills
- Sales Pipeline Management: Lead Qualification, Cold Calling, & Discovery
- Tools & Tech: Salesforce/HubSpot, slack, Outreach
- Data analysis
- Communication: Objection Handling, Remote Presentations, & Relationship Management
- Strategy: Multi-channel Prospecting, Territory Management, & Cross-selling
- Leadership: Team Training & Mentoring, Performance Tracking, Talent Development
Timeline
Sales Manager
Guardian Impact Windows and Roofing
01.2025 - Current
Sales Representative/ Lead Qualifier
Converged Telephony Networks
05.2023 - 08.2024
Realtor/ Consultant
Coldwell Banker
10.2020 - 05.2023
Applied Psychology
Florida Institute of Technology