Joshua WIllis
Operations Lead, Courier
Garland,TX
Summary
Proactive and dependable employee who produces high-quality work by applying determination and attention to detail. Performance-oriented and patient leader with organized nature and analytical problem-solving approach.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Ops Lead
FedEx Express
6 2022 - Current
- Managed and allocated over 50 employees and material resources to meet production goals.
- Recommended actionable changes, lead provisioning and draft plans to maintain operational status.
- Coordinated internal assignments, scheduling and communications to extend informational transparency and workforce management.
Courier
Fedex Express
10.2014 - 06.2022
- Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers.
- Built and maintained professional relationships with customers.
- Comfortable with managing multiple customers and their needs in a fast paced environment.
Education
No Degree -
Texas Tech University
Lubbock, TX 08.2007 - 05.2012
High School Diploma -
Richardson High School
Richardson, TX 08.2005 - 05.2007
Skills
Dangerous Goods Specialist
TRIPS familiarity
EOPS knowledge
Computer Proficiency
Accomplishments
- Achieved the rank of Eagle scout in 2007
- Member of Texas tech marching band
Timeline
Courier
Fedex Express
10.2014 - 06.2022
No Degree -
Texas Tech University
08.2007 - 05.2012
High School Diploma -
Richardson High School
08.2005 - 05.2007
Ops Lead
FedEx Express
6 2022 - Current