Joshua Wines
Knoxville,TN
Summary
Dedicated individual with excellent experience in multiple industries and occupations. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I am able to work and relocate.
Overview
6
6
years of professional experience
Work History
Pool Construction/Front Office Assistant
BJ's Pool & Spa
05.2022 - 08.2023
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Provided training support for new hires, contributing to their successful integration into the team environment.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Barback
Uptown Bar And Grille
12.2021 - 11.2022
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Provided attentive service and proactively assessed guest needs.
Mover Helper (Seasonal)
Interstate Van Lines
05.2021 - 08.2021
- Helped train new employees in safe practices and warehouse procedures.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Contributed to company growth by consistently receiving positive feedback from clients, resulting in strong word-of-mouth referrals.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Mechanic Shop Assistant
The Car Connection
10.2017 - 07.2020
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Arts - Major Criminology Minor Political Science
University of Tennessee
Knoxville, Tennessee05.2024
Skills
- QuickBooks expert
- Customer Relations
- Accounting familiarity
- Teamwork and Collaboration
- Excellent Communication
- Technology skills (Word, Excel, Fluency on multiple operating systems)
- National security understanding
- Understanding of US Government
Timeline
Pool Construction/Front Office Assistant
BJ's Pool & Spa
05.2022 - 08.2023
Barback
Uptown Bar And Grille
12.2021 - 11.2022
Mover Helper (Seasonal)
Interstate Van Lines
05.2021 - 08.2021
Mechanic Shop Assistant
The Car Connection
10.2017 - 07.2020
Bachelor of Arts - Major Criminology Minor Political Science
University of Tennessee