Joshua Wingo
Loogootee,IN
Summary
Detail-oriented Store Manager with six years of customer service experience. Climbed from starting my first job in sales to the store manager position in three years. Along the way i also studied and got my pharmacy technician's license. Every job I've worked i have succeeded in learning all positions in said careers that are possible without any specific reason other than to show my commitment to learning the job and focus on giving better service.
Overview
5
5
years of professional experience
Work History
Store Manager
CVS Pharmacy
Loogootee, IN
12.2018 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
Crew Member
Dairy Queen
Loogootee, IN
01.2018 - 12.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and all other areas.
Truck Driver Helper
Eby-Brown
Loogootee, IN
07.2017 - 01.2018
- Assisted driver with product or package deliveries to commercial locations.
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Lifted and carried packages weighing up to 45 pounds.
Education
No Degree - Computer Engineering
University of New Mexico
Albuquerque, NMHigh School Diploma -
Manzano High School
Albuquerque, NM05.2013
Skills
- Employee Motivation
- Budget Control
- Focus and Follow-Through
- Customer Service Management
- Staff Scheduling
- Verbal and Written Communication
- Mathematical Calculation and Reasoning
- Deadline Management
- Data Analysis
- Desktops, Laptops and Mobile Devices
Timeline
Store Manager
CVS Pharmacy
12.2018 - Current
Crew Member
Dairy Queen
01.2018 - 12.2018
Truck Driver Helper
Eby-Brown
07.2017 - 01.2018
No Degree - Computer Engineering
University of New Mexico
High School Diploma -
Manzano High School