Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Wokpetah

Clifton,New Jersey

Summary

Energetic and reliable retail associate with strong customer service experience in both traditional and independent roles. Skilled in engaging diverse customers, enhancing in-store experiences, and surpassing sales goals. Proven leadership managing church outreach events and volunteer teams. Independently completed successful Uber Eats deliveries, demonstrating time management, problem-solving, and logistics. Known for a strong work ethic, adaptability, and a customer-focused attitude. Ready to contribute a results-driven approach and positive energy to a dynamic team.

Overview

4
4
years of professional experience

Work History

Logistics & Customer Fulfillment Specialist

Uber Eats
02.2025 - Current
  • Completed 500+ deliveries with 95% customer satisfaction; ranked top tier for efficiency and professionalism.
  • Improved delivery speed by 20% through optimized routing and effective time, traffic, and communication management.
  • Independently managed earnings, vehicle upkeep, order flow, and customer service.
  • Resolved delivery issues with professionalism, earning high app ratings and customer praise.
  • Maintained consistent performance in all conditions, including peak hours, bad weather, and holidays.

Volunteer Event Coordinator & Outreach Leader

A.R.S Church North America Branch
01.2023 - Current
  • Organized 15+ outreach events consisting of food drives, mentorships, and giveaways, reaching 600+ residents.
  • Managed logistics, schedules, and vendor/staff coordination for seamless event execution.
  • Led 10–15 volunteers during peak events, showcasing leadership and adaptability.
  • Created promotional flyers and social media, boosting attendance by 30% annually.
  • Built strong community relationships, enhancing outreach reputation and inclusivity.

Sales Associate

Burlington
04.2021 - 09.2022
  • Assisted 50+ customers per shift, 12,000+ annually, boosting satisfaction by 15% through personalized service.
  • Restocked 1,500+ units monthly, supporting a 10% rise in visual appeal during corporate reviews.
  • Processed 6,000+ transactions/year with 99.6% accuracy; handled 300+ returns/exchanges efficiently.
  • Helped cut shrink by 8% via inventory checks, loss prevention, and behavior monitoring.
  • Supported 20+ peak events, improving checkout speed by 30% and cutting wait times.
  • Collaborated with 10+ associates to exceed sales goals by 12%, placing store in regional top 5 during Q4.

Education

Associate of Arts - Finance

Rutgers University
New Brunswick, NJ
05-2027

Skills

  • Warehouse operations
  • Packing expertise
  • Logistics planning
  • Customer Service Excellence
  • POS System Operation
  • Retail Sales & Upselling
  • Merchandising & Stocking
  • Team Collaboration
  • Fast-Paced Environment Adaptability
  • Time Management & Prioritization
  • Effective Communication
  • Product Knowledge

Timeline

Logistics & Customer Fulfillment Specialist

Uber Eats
02.2025 - Current

Volunteer Event Coordinator & Outreach Leader

A.R.S Church North America Branch
01.2023 - Current

Sales Associate

Burlington
04.2021 - 09.2022

Associate of Arts - Finance

Rutgers University

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