Troy Borden
Martinez,CA
Summary
Accomplished Logistics & Fulfillment Manager with a proven track record of enhancing warehouse operations, safety, and boosting customer satisfaction. Expert in logistics management and vendor relations, demonstrating exceptional time management and problem-solving skills. Achieved significant reductions in streamlined delivery processes for efficiency.
Overview
9
9
years of professional experience
Work History
Logistics & Fulfillment Manager
Concrete Exchange
05.2016 - 08.2024
- Streamlined fulfillment processes for faster delivery times, cost reduction, and increased customer satisfaction.
- Tracked delivery goals and developed improvement plans to correct deficiencies.
- Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
- Upheld strong relationships with vendors, and managed vendor invoices.
- Addressed customer concerns promptly, resolving issues efficiently while maintaining a high level of professionalism and courtesy.
Parts Assistant
Stoneridge Chrysler Jeep Dodge
04.2015 - 10.2016
- Conduct regular audits of parts inventory to ensure accuracy and maintain optimal stock levels. Identify and resolve discrepancies in inventory records.
- Received incoming parts shipments, verifying quantities, and stocking parts. Ensure proper documentation of received items.
- Accurately picked and pulled parts orders from inventory based on customer and internal requests. Schedule and coordinate delivery drivers to ensure timely and efficient delivery of parts to customers.
Education
General Studies
Diablo Valley College
Pleasant Hill, CASkills
- Warehouse Operations
- Warehouse Safety
- Carrier Relations
- Vendor Relations
- Customer Relations
- Staff Training
- Logistics Management
- Time Management
Timeline
Logistics & Fulfillment Manager
Concrete Exchange
05.2016 - 08.2024
Parts Assistant
Stoneridge Chrysler Jeep Dodge
04.2015 - 10.2016
General Studies
Diablo Valley College
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