Joshua Yira
Roseville,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
New Business Coordinator
Securian Financial
03.2021 - Current
- Reviewed documents for errors and acceptability.
- Worked efficiently through items every day to meet a target goal and benefit a team as much as possible.
- Worked within a team to find the best solutions to problems that would would arise.
- Participated in several trainings and helped run some.
- Handled up to hundreds of requirements.
Camp Counselor
Camp Knutson
06.2017 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Primarily work with children with Down Syndrome the second week of June every summer since 2017.
Customer Service Representative
University Recreation
02.2019 - 12.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Bachelor of Arts - History
University of Wisconsin - Eau Claire
Eau Claire, WI01.2021
High School Diploma -
Hudson High School
Hudson, WI05.2016
Skills
- Customer Relations
- Good Judgment
- Paperwork Submission
- Time Management Skills
- Customer Engagement
- Leadership
Languages
German
Limited Working
Timeline
New Business Coordinator
Securian Financial
03.2021 - Current
Customer Service Representative
University Recreation
02.2019 - 12.2020
Camp Counselor
Camp Knutson
06.2017 - Current
Bachelor of Arts - History
University of Wisconsin - Eau Claire
High School Diploma -
Hudson High School
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