Overview
Work History
Education
Skills
Timeline
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Joshua Yoder

Providence,RI

Overview

7
7
years of professional experience

Work History

Customer Account Representative

Acushnet Company, Titleist
Fairhaven, MA
06.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Titleist Golf Ball Specialist Intern

Acushnet Company, Titleist
Chicago, IL
05.2023 - 05.2023
  • Conducted over 60 six-hour golf ball education fittings.
  • Worked closely with local Titleist sales reps to plan, schedule, and execute the golf ball fitting events.
  • Educated and fit golfers into proper Titleist golf balls and provided excellent customer service.
  • Educated golf shop staff on Titleist product lines and how to properly select a golf ball. Formulated strategies for improving the customer service experience through process optimization.
  • Educated golf shop staff on Titleist product lines and how to properly select a golf ball
  • Formulated strategies for improving customer service experience through process optimization.
  • Compiled reports using data from multiple sources for senior management review. Generated weekly activity summaries that tracked progress against established goals and objectives.

Golf Caddie

The Dunes Club
New Buffalo, MI
05.2018 - 05.2023
  • Repaired divots, ball marks, and raked bunkers to increase course attraction and boost membership rates.
  • Acquired skills in professionalism, communication, and customer service.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Education

Bachelor of Science - Double Major: Marketing and Management

Indiana University, Purdue University Indianapolis
Indianapolis, IN
05-2024

Skills

Brock Neighbors

Titleist Sales Representative

(774) 473-0188

Brock_Neighbors@acushnetgolfcom

Mike Summerville

Titleist Sales Representative

774-200-0843

Mike_Summerville@AcushnetGolfcom

Timeline

Customer Account Representative

Acushnet Company, Titleist
06.2024 - Current

Titleist Golf Ball Specialist Intern

Acushnet Company, Titleist
05.2023 - 05.2023

Golf Caddie

The Dunes Club
05.2018 - 05.2023

Bachelor of Science - Double Major: Marketing and Management

Indiana University, Purdue University Indianapolis

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Joshua Yoder