Joshua Young
Holbrook,NY
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Costco
04.2022 - 10.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Promptly responded to inquiries and requests from prospective customers.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Managed timely and effective replacement of damaged or missing products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Restaurant Busser
La Tavola Italiana Restaurant
10.2022 - 11.2022
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assistant Teacher
Goddard Early Learning Center
03.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Bartending
LBS Bartending School
Selden, NY08.2023
Associate of Arts - Law (Pre-Law)
Suffolk County Community College
Selden, NY08.2024
High School Diploma -
Sachem High School East
Farmingville, NY06.2022
Certification
- Certified Bartender, LBS Bartending
Timeline
Assistant Teacher
Goddard Early Learning Center
03.2023 - Current
Restaurant Busser
La Tavola Italiana Restaurant
10.2022 - 11.2022
Customer Service Associate
Costco
04.2022 - 10.2022
Bartending
LBS Bartending School
Associate of Arts - Law (Pre-Law)
Suffolk County Community College
High School Diploma -
Sachem High School East
- Certified Bartender, LBS Bartending
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