Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Kovello

Powell,OH

Summary

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

PGA Tour Superstore
06.2024 - 05.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Operations Technician

Buckeye Roof Rejuvenate
05.2022 - 05.2025
  • Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
  • Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
  • Increased overall productivity with effective communication between team members and various departments.

Education

Associate of Science - Business

Columbus State Community College
Columbus, OH
12-2025

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration

Timeline

Customer Service Associate

PGA Tour Superstore
06.2024 - 05.2025

Operations Technician

Buckeye Roof Rejuvenate
05.2022 - 05.2025

Associate of Science - Business

Columbus State Community College

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