Joshua D. Settle
IT Sales Consultant
Greensboro,NC
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Customer-focused software professional with superior communication skills and expertise in various technical platforms. Understands and meets both client and employer needs. Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Remote technician
Charter Spectrum
Greensboro, NC
12.2019 - Current
- Directly interact with database to apply or remove services
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
Assistant Manager
British Petroleum
Madison, NC
09.2017 - 11.2019
- Stayed on track with day to day operations
- Supervised and set goals for employees
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Bachelor of ISSM - Systems and Supply Management, Information Systems
The University of North Carolina At Greensboro
08.2017 - 12.2022
Associates - Arts General Studies
Guilford Technical Community College
Skills
Data Entry
undefinedAffiliations
Member of Business students association of UNCG
Head chair of African American Diaspora studies club
Student ambassador of African studies department
Certification
CompTIA Network+
Timeline
CompTIA Network+
05-2020
Remote technician
Charter Spectrum
12.2019 - Current
Assistant Manager
British Petroleum
09.2017 - 11.2019
Bachelor of ISSM - Systems and Supply Management, Information Systems
The University of North Carolina At Greensboro
08.2017 - 12.2022
Associates - Arts General Studies
Guilford Technical Community College