Joshua Edwards
Richmond,NY
Summary
Computer Skills
Active Listening
Math
Teamwork
Customer Service
Dependable & Reliable
Overview
1
1
year of professional experience
Work History
Front Desk Associate
Planet Fitness
08.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Performed basic daily bookkeeping tasks.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Certificate - Electrical Equipment Installation And Repair
Co-Op Tech
New York, NY06.2023
High School Diploma -
Richmond Hill High School
Richmond Hill, NY06.2022
Skills
- Customer Service Process Improvement
- File Management
- Word Processing
- Service Quality
- Maintaining Clean Work Areas
- Front Office Support
- Check in and Checkout Procedures
Affiliations
All Saints Episcopal Church, Senior Lunch Program Volunteer Woodhaven, NY
Timeline
Front Desk Associate
Planet Fitness
08.2022 - Current
Certificate - Electrical Equipment Installation And Repair
Co-Op Tech
High School Diploma -
Richmond Hill High School