Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joshua Edwards

Richmond,NY

Summary

Computer Skills

Active Listening

Math

Teamwork

Customer Service

Dependable & Reliable



Overview

1
1
year of professional experience

Work History

Front Desk Associate

Planet Fitness
08.2022 - Current
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Performed basic daily bookkeeping tasks.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

Certificate - Electrical Equipment Installation And Repair

Co-Op Tech
New York, NY
06.2023

High School Diploma -

Richmond Hill High School
Richmond Hill, NY
06.2022

Skills

  • Customer Service Process Improvement
  • File Management
  • Word Processing
  • Service Quality
  • Maintaining Clean Work Areas
  • Front Office Support
  • Check in and Checkout Procedures

Affiliations

All Saints Episcopal Church, Senior Lunch Program Volunteer Woodhaven, NY

Timeline

Front Desk Associate

Planet Fitness
08.2022 - Current

Certificate - Electrical Equipment Installation And Repair

Co-Op Tech

High School Diploma -

Richmond Hill High School

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Joshua Edwards