Joshua Emil Abuan
Honolulu,HI
Summary
Dynamic and dedicated professional with a proven track record at ABM Industries, excelling in customer service and parking management. Adept at problem-solving and multitasking, I consistently enhance guest satisfaction while ensuring safety and efficiency. Recognized for maintaining accurate records and processing payments seamlessly, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Valet Attendant
ABM Industries
Honolulu
09.2024 - 03.2025
- Directed drivers to designated parking spots, enhancing overall traffic flow.
- Reported unsafe situations to security for immediate resolution.
- Issued ticket stubs and provided matching stubs to customers for vehicle retrieval.
- Monitored premises to prevent unauthorized access and ensure safety.
- Processed customer payments through cash registers and point-of-sale systems.
- Responded swiftly to emergency incidents during shifts.
- Maintained accurate records of customer vehicles, including make, model, and license plate.
- Greeted guests, explained valet procedures, and addressed inquiries to improve satisfaction.
Night Crew Stocker
SKECHERS Factory Outlet
Waipahu
09.2023 - 07.2024
- Assessed floor displays for merchandise restocking efficiency.
- Transported assigned merchandise to store floor locations using hand trucks.
- Utilized hand trucks for moving large quantities of merchandise between departments.
- Observed safety measures while stocking shelves to prevent accidents.
- Organized product placement on shelves per merchandising guidelines.
- Set up advertising signs on shelves and counters to increase customer engagement.
- Updated pricing and promotional signs to enhance merchandise visibility.
- Maintained clean and organized work areas to promote safety and productivity.
BOH Team Member
Panda Express
Kapolei
10.2022 - 02.2023
- Monitored food temperatures to maintain compliance with safety standards.
- Delivered high-quality customer service during peak shifts in fast-paced environments.
- Prepared ingredients, including vegetables, meats, and sauces, to assist cooking processes.
- Collaborated with team members to swiftly resolve kitchen issues and promote a positive atmosphere.
- Coordinated with front-of-house staff to ensure timely order delivery.
- Ensured all dishes met restaurant's visual presentation standards before serving.
- Maintained organization and cleanliness of kitchen equipment and utensils.
- Operated grills, fryers, and ovens safely, adhering to established safety guidelines.
Crew Member
McDonald's
Kapolei
03.2022 - 02.2023
- Uphold exceptional customer service standards during high-volume, fast-paced operations.
- Restock napkins, condiments, and utensils in self-service areas during slower periods.
- Monitor food quality to ensure compliance with company presentation and temperature standards.
- Greet visitors warmly to enhance customer experience and promote positive interactions.
- Maintain cleanliness of restaurant lobby, front counter, and restrooms throughout each shift.
- Pack fast food products in approved containers for safe delivery.
- Enter orders into computer system, noting special requests and food allergies accurately.
- Process takeout orders efficiently to guarantee timely meal delivery.
Education
High School Diploma -
Kapolei High School
Kapolei, HI05-2022
Skills
- Customer service
- Payment processing
- Record keeping
- Time management
- Problem solving
- Teamwork
- Parking management
- Adaptability
- Multitasking
- Public safety
- Cash handling
- Cleanliness maintenance
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Ilocano
Professional
Timeline
Valet Attendant
ABM Industries
09.2024 - 03.2025
Night Crew Stocker
SKECHERS Factory Outlet
09.2023 - 07.2024
BOH Team Member
Panda Express
10.2022 - 02.2023
Crew Member
McDonald's
03.2022 - 02.2023
High School Diploma -
Kapolei High School
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